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Remove a TV, or move TVCP to a new TV
Short answer: In the Guardian app, open Settings, tap the TV under Devices, tap Disconnect TV and confirm with Unpair. If the TV is off or gone, tap Remove Device Anyway. To use TVCP on a new TV, pair the new one as usual.
Updated
Steps
- Turn Uninstall Blocking off first if you want to remove the TVCP app from that TV afterwards. It stops apps being uninstalled, TVCP included. See Uninstall Blocking.
- Open Settings. In the Guardian app, tap the round button with your initials at the top of the Home screen.
- Tap the TV under Devices.
- Tap Disconnect TV at the bottom.
- Tap Unpair on Disconnect this TV?. The app confirms Device unpaired.
If the TV is off, broken or gone
If the TV can’t be reached, the app shows Device Not Responding. Tap Remove Device Anyway to take it off your account. The app confirms Device removed.
Move TVCP to a new TV
- Remove the old TV with the steps above, so it doesn’t take a place on your plan.
- Install TVCP on the new TV and pair it. See Set up TVCP.
Reconnect a TV you removed
Open TVCP on that TV. It shows a new pairing code. Pair it again from the Guardian app.
Good to know
If you remove your only TV, the Guardian app takes you back to pairing.
Next steps
Add another TV
Pair a second (or third, fourth, fifth) TV to your account, and copy the rules from a TV you already set up.
Stop apps being uninstalled (Uninstall Blocking)
Uninstall Blocking stops apps being removed and keeps your child out of the TV's Settings and the Play Store.
Set up TVCP: install the apps and pair your TV
Install the Guardian app on your phone and TVCP on your TV, then pair them with the QR code or the pairing code.