How the free trial works – TVCP Help
All help topics

How the free trial works

Short answer: Eligible new subscribers get TVCP free for 7 days. You get a reminder 24 hours before the trial ends if you allow notifications, and if you cancel in your App Store or Google Play subscriptions before it ends, you pay nothing.

Updated

How it works

  1. Start the trial in the Guardian app. After setup, tap Start free trial on the Home screen, or tap any feature that needs a subscription. The app shows the plans.
  2. Pick a plan. Choose monthly or yearly, and how many TVs if the app offers more than one. The store shows the price for your country before you confirm.
  3. Confirm with Apple or Google. The screen says No Payment Due Now: nothing is charged today.
  4. Use everything for 7 days. Locks, timers, schedules, app blocking, volume and Uninstall Blocking are all included.
  5. Get a reminder. If you allow notifications, the Guardian app reminds you 24 hours before the trial ends.
  6. Decide. If you keep it, the subscription starts on the date shown when you subscribed. If you cancel before then, you pay nothing.

How to cancel during the trial

You cancel in your App Store or Google Play subscriptions, not in TVCP. See Cancel your subscription.

Good to know

Quick answers

Can I get a second free trial?

No. There is one free trial per family.

Does deleting the app cancel my trial?

No. Cancel it in your App Store or Google Play subscriptions. Deleting the app doesn't stop the subscription.

Next steps

Plans and prices

One subscription with every feature, for 1 to 5 TVs, monthly or yearly. The store shows your local price.

Cancel your subscription, and refunds

You subscribe through Apple or Google, so you cancel there. Here are the steps, and where to ask for a refund.

What happens when your trial or subscription ends

Which controls need a subscription, what stays free, and how to renew. Unlocking the TV is always free.