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Change your plan: more TVs, fewer TVs, or yearly
Short answer: In the Guardian app, open Settings, then under Subscription tap Change plan to pick a plan with more or fewer TVs, or Upgrade to yearly to switch from monthly. The app shows what you pay today and from when before you confirm.
Updated
Steps
- Open Settings. In the Guardian app, tap the round button with your initials at the top of the Home screen.
- Find Subscription. It shows your Current plan.
- Tap Change plan. Change your plan opens, with Monthly and Yearly tabs and a plan for each number of TVs.
- Pick the plan you want. The app shows what you pay today and what you pay from your next renewal.
- Confirm with the button (Upgrade to 3 TVs, for example, or Switch to 1 TV), then confirm with Apple or Google.
What you pay
- More TVs: the change happens right away. On Android you pay the difference for the rest of the current period today. On iPhone you pay the new price today, minus a refund for the unused part of your current plan, and a new billing period starts.
- Fewer TVs: nothing to pay today. You keep all your TVs until your plan renews, and the app shows what happens after that before you confirm.
- During the free trial: nothing to pay today. Your trial carries on with the new plan.
Switch from monthly to yearly
Under Subscription, tap Upgrade to yearly. The app shows the yearly price and what you save. During a free trial you keep the trial and start paying yearly when it ends.
Good to know
- If you tap Add a TV and your plan is full, the app offers a bigger plan straight away: Upgrade your plan to add more TVs. You can also remove a TV instead. See Remove a TV.
- On iPhone, if the app says Plans for more TVs are coming to iPhone shortly, you can’t change the number of TVs yet, and nothing changes on your current plan.
- Plans go up to 5 TVs. If you need more, the app offers Contact us.
Next steps
Plans and prices
One subscription with every feature, for 1 to 5 TVs, monthly or yearly. The store shows your local price.
Add another TV
Pair a second (or third, fourth, fifth) TV to your account, and copy the rules from a TV you already set up.
Cancel your subscription, and refunds
You subscribe through Apple or Google, so you cancel there. Here are the steps, and where to ask for a refund.